Our Service

At Astoria, we offer a broad spectrum of person centred services based on individual need aimed at achieving or maintaining levels of independence. Care and support will be provided to our clients during times that fit individual preferences and needs during the day or night 24/7 including bank holidays and weekends.
Desired service outcomes for people who use our services are:

Support at Home Including Personal Care

Support at Home Including Personal Care

24 Hour Care

24 Hour Care

Waking Night Care

Care Throughout The Night

A live-in Care Service

A Live In Care Service

Community Access Companion

Community Access Companion

Sitting service

Sitting Service

Desired Service Outcomes

Care and support will be provided to our clients

Valued as An Individual

Valued as an individual

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Dignity and Respect

Dignity and respect

Emotional Wellbeing

Emotional wellbeing

Maintaining Physical and Mental Health

Maintaining physical and mental health

Social and Economic Outcomes

Social and economic outcomes

Maintaining & Developing Healthy Relationships

Maintaining & developing healthy relationships

Protection from Abuse and Neglect

Protection from abuse and neglect

Accommodation/ Control Over Daily Life

Accommodation/ control over daily life


Client's Independence

Our clients’ independence, safety, choice and control is at the heart of Astoria’s services.

Friendly Caregivers

Caregivers are friendly and discrete in providing personalised care and support.

Risk Management

Responsible and positive risk management strategies are woven into our services to maximise client independence.

Active Citizens

People in receipt of our services are encouraged and supported to be active citizens by maintaining their presence in the community.

Partners in Care

Relatives and other professionals are partners in care and support.

Positive Outcome

A positive outcome for clients is the pivot around which Astoria’s service revolves.

Our Staff

Our staff has heart in right place

Experience

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Knowledge

100%

Skills

100%

Abilities

100%

Astoria is best at?

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Daily care visits to enable your loved one to still enjoy their life at home with tailored care assistance.

Morning and bedtime help with Astoria an excellent alternative to a care home with a full-time dedicated carer who lives in the home to assist with care at all times.
Overnight or 24/7 care with Astoria peace of mind with overnight care to help assist with personal care, toileting and medication.
Social activities with Astoria.

Astoria Home Care Provider

Mission Statement

To be an inspirational care provider offering personalised community care services of exceptional quality to clients across the United Kingdom.

Astoria Home Care Services

To constantly review our care services in line with regulatory requirements, contractual obligations and good practice in order to maintain excellent care provision.

We enthusiastically engage with all clients and relatives and encourage regular feedback to ensure the person we provide a service to is treated with dignity and respect and supported to be as independent as possible.

Our care support staff undergo robust induction and ongoing training and development over and above industry and regulatory standards.

Our Carers

  • Highly experienced & qualified
  • Reference checked
  • Fully DBS background checked & insured
  • Compassionate & considerate with their care
  • Consistently highly rated by elder customers
  • English & multi- language speakers